Locate Requests

Dial 811 (when calling within the state of Mississippi) or (800) 227-6477

To submit a locate or inquire about a Portal request, dial the number above.

You can also, click on one of the Links below

Submit a Locate

Email Tickets

For questions regarding Web Portal/Virtual Ticket Entry, contact (601) 362-2851.

GIS/IT Department

(601) 368-1150

(601) 981-9027 Fax

(601) 326-0336 Fax

Member Services

For inquiries regarding Positive Response, Ticket Transmission and/or Korweb Ticket Management, contact (601) 362-3887.

For inquiries regarding Member Service Area/mapping, contact  (601) 368-1160.




General Inquiries

(601) 362-4322

(601) 366-7666 Fax

For general inquiries, please contact us.

Billing Inquiries

(601) 982-7531

(601) 510-2480 Fax

For inquiries about billing, please contact us.

Mailing Address

Mississippi 811, Inc.

200 Country Place Pkwy

Pearl, MS 39208